The strength of the VIKI system is the ability to learn the habits of the inhabitants of the house and to adapt to their preferences, without the need for outside intervention, for settings. Specifically, the VIKI AI automatically reconfigures all settings when family preferences change.
However, if customers prefer VIKI specialists to intervene physically in their locations and provide support for equipment installed in the house, we have launched post-warranty maintenance plans, designed to support customers older than 2 years.
All VIKI users are granted assistance included in the sale price for the first two years of using the product. And after this time, they can choose maintenance packages, depending on their needs and preferences. Continue reading “What do you do when your Smart HOME warranty expires?” »